- Now we would like to get your perspective on the “DaaS” technology buying model.
- Device as a Service, or DaaS, is a method of purchasing PCs, laptops, tablets, servers or smartphones which combines hardware, software, support services, financing and insurance into one all-encompassing solution.
- The buyer pays an agreed upon price per device per month for the contract term, which typically varies between 2-3 years. During the contract term all software upgrades, support services and repairs are provided within the monthly device price. At the end of the contract term the device is exchanged for the latest version of hardware and software, and a new 2/3–year contract comes into effect. This ensures the buyer always has the latest, fully supported IT solutions, and old devices get recycled by the service provider.
- DaaS is not the same as leasing. Leasing typically does not include any support or repair services and software upgrades as part of the contract – these are the buyer’s responsibility under a lease, as is insurance for any damage or loss of device.